These Client Terms of Engagement (“Terms”) are effective from the date published on this website and apply to all services provided by Dawia Businessmen Administrative Services L.L.C unless otherwise agreed in writing.
By requesting, instructing, purchasing, accepting, or continuing to use any services provided by Dawia Businessmen Administrative Services L.L.C (“Dawia”), the Client acknowledges that they have read, understood, and agree to be bound by these Terms.
Where the Parties have executed a separate Letter of Engagement, Service Agreement, or other written agreement, the signed agreement shall prevail to the extent of any inconsistency.
Dawia Businessmen Administrative Services L.L.C is a Limited Liability Company licensed by the Dubai Department of Economy and Tourism as a personal and business services firm under Trade License No. 1163436, incorporated under the laws of Dubai, United Arab Emirates.
Dawia provides corporate administrative, business advisory, compliance, immigration, corporate structuring, accounting, tax coordination, real estate coordination, and related support services.
Services shall be provided in accordance with the quotation, proposal, email correspondence, Business Care Kit, or other written confirmation issued by Dawia.
Any additional work requested by the Client outside the agreed scope may be subject to additional fees and timelines.
The Client agrees to:
provide complete, accurate, and up-to-date information;
promptly provide all documents requested by Dawia;
cooperate throughout the engagement;
review all documents before submission or execution;
comply with all applicable laws and regulations.
The Client acknowledges that delays or inaccurate information may delay or prevent completion of the requested services.
Dawia operates as a Corporate Services Provider (CSP) and is subject to the anti-money laundering and counter-terrorist financing laws and regulations of the United Arab Emirates.
Accordingly, Dawia may require identification documents, corporate records, source of funds information, Ultimate Beneficial Owner (UBO) details, and any additional documentation necessary to satisfy its legal obligations.
Dawia reserves the right to suspend, refuse, or terminate services where:
required due diligence cannot be completed;
information provided is inaccurate or misleading;
regulatory requirements are not satisfied; or
continuing the engagement would breach any applicable law or regulatory obligation.
Nothing contained herein shall prevent Dawia from making any disclosure required by applicable law or competent regulatory authorities.
Unless otherwise agreed in writing:
fees are those stated in Dawia’s quotation or proposal;
payment is required before work commences;
all payments are final and non-refundable once work has commenced;
government fees, third-party costs, courier charges, legalisation costs and other disbursements are payable by the Client;
applicable VAT shall be charged where required by law.
Dawia may engage trusted third-party service providers, consultants, legal professionals, accountants, auditors, translators, banking institutions, government authorities, or other specialists where necessary for the delivery of services.
While Dawia exercises reasonable care in selecting such providers, Dawia shall not be responsible for their independent acts, omissions, decisions, processing times, or professional advice.
Dawia shall treat all Client information as confidential and shall use such information solely for the purpose of providing the requested services, except where disclosure is required by law, regulatory authorities, or with the Client’s consent.
This obligation shall survive completion or termination of the engagement.
Unless otherwise agreed in writing, all templates, reports, procedures, methodologies, checklists, documents, branding, content, and intellectual property developed or owned by Dawia remain the exclusive property of Dawia.
Clients may not reproduce, distribute, modify, or commercially exploit such materials without Dawia’s prior written consent.
Dawia relies entirely upon the information and documentation provided by the Client.
Dawia shall not be responsible for any losses, delays, penalties, or consequences arising from inaccurate, incomplete, misleading, outdated, or omitted information supplied by the Client.
To the fullest extent permitted by applicable law:
Dawia shall not be liable for indirect, consequential, incidental, or special losses;
Dawia shall not be responsible for delays caused by government authorities, banks, third parties, or regulatory bodies;
Dawia shall not be responsible for changes in legislation, regulatory policies, or governmental procedures occurring after advice has been provided.
The Client agrees to indemnify and hold harmless Dawia, its directors, employees, consultants, and affiliates against claims, losses, liabilities, damages, costs, or expenses arising from the Client’s instructions, conduct, or breach of these Terms, except where caused by Dawia’s fraud, wilful misconduct, or gross negligence.
Dawia reserves the right to suspend or terminate any engagement immediately where:
the Client breaches these Terms;
payment remains outstanding;
required documents are not provided;
continuing the engagement would breach applicable law; or
Dawia determines that continuation presents an unacceptable legal, regulatory, or reputational risk.
Termination shall not affect any rights or obligations accrued prior to termination.
These Terms shall be governed by and construed in accordance with the laws of Dubai, United Arab Emirates.
The courts of Dubai shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms.
Dawia reserves the right to amend these Terms at any time.
The most recent version published on this website shall apply to all future engagements unless otherwise agreed in writing.
